FAQ

Frequent Questions

• I don't have cryptocurrencies, can I buy at Monnos?
• What currencies does Monnos support?
• What currency pairs are there at Monnos?
• Fees, limits and withdrawls
• What is an Airdrop?
• Can I suggest improvements?

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Deposits and Withdraws

• Can I make a credit card deposit?
• How long take a crypto deposit from an external wallet to Monnos?
• How long take a crypto withdraw to an external wallet?
• How long does it take to deposit money from bank account to Monnos?
• How long does it take to withdraw money to bank account?

Fees

• What are the fees for bank withdrawals?
• What are the fees for cryptocurrency withdrawals?
• What are the fees for trades?
• Are there fees for those who create a strategy?
• Are there fees for those who follow a strategy?

Monnos Account

• How do I sign up?
• I didn't receive the 6 digit SMS code, what I do?
• How long does it take for KYC to be approved?
• I am traveling and the verification SMS is not working, what can I do?
• Can I change the account phone number?
• Lost my Authenticator (2FA)

Security

• What security mechanisms can I use on my account?
• What do I do if I suspect my account is being hacked?
• How change my password?
• Why does my account need a two factor authentication (2FA)?

Referral Program

• How do I refer a person using the referral program?
• What reward do I get for referral?
• What percentage of the trading fee is rewarded?
• Are all rewards amounts fixed or can they be changed at any time?
• How long do referral rewards last?
• How will the rewards be paid?

Beta Trader

• How do I become a Beta Trader Monnos?
• What are the benefits of being a Beta Trader Monnos?
• Until what date is the registration for the Beta Trader Monnos program valid?
• Why are you working with the deadline of March 30, 2020?
• After this date, do I stop to have benefits from joining earlier?

Vip Holder

• What is VIP HOLDER?
• How can I be a VIP HOLDER?
• What are the benefits of being a VIP HOLDER?
• How do I know if I am a VIP HOLDER or not?
• Will the value of USDT 1,000 in MNS Tokens (58,513.7) change in the future?

Monnos IEO

• What is Private Round?
• What is IEO?
• What is the minimum amount to participate in IEO?
• How to participate in Monnos IEO?
• When can I trade my MNS Tokens?
• What is Whitepaper?

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Listing IEO Tokens

• Is Monnos a launchpad?
• What is a launchpad?
• What types of tokens do you work with?
• What is the difference between Tokens and Crypto within the Monnos platform?
• How do I apply to be listed?
• How long does the validation process take?

Monnos Token Airdrop

• What is the Monnos Token?
• What will be the period of this Monnos Airdrop?
• How do I earn Monnos Token on Monnos Airdrop?
• How does the top referrals awards work?
• What happens in the event of a draw in number of guests?
• What can I do with Monnos Token?

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